Terms and Conditions
Last updated: October 27, 2026
These Terms and Conditions govern your access to and use of MMRBooster.com and the Dota 2 boosting services offered through our website.
By submitting an order or purchasing a service, you (“customer” or “you”) acknowledge that you have read and understood these Terms and Conditions and agree to them.
If you do not agree with these Terms and Conditions, please do not purchase or use our services.
1. General Terms
1.1. Official Website
Our services are offered through MMRBooster.com and any official communication channels identified on our website. We are not responsible for third-party websites or services that use a similar name without our authorization.
1.2. Independent Service Provider
MMRBooster.com is an independent third-party service provider and is not affiliated with, endorsed by, sponsored by, or officially associated with Valve Corporation.
Dota 2, Steam, and their associated names, logos, and intellectual property belong to their respective owners. References to these names are made solely to identify the game and platform for which our services are offered.
1.3. Nature of Our Services
MMRBooster.com provides Dota 2 boosting-related services as described on the website. The scope, price, and conditions of each service are determined by the relevant service description and the details agreed upon when an order is submitted.
We do not sell or transfer ownership of Dota 2, Steam, or any third-party intellectual property.
We do not guarantee permanent changes to matchmaking rating (MMR), rank, matchmaking results, or future game performance. Results may be affected by game updates, changes to the ranking system, matchmaking conditions, and other circumstances beyond our control.
1.4. Changes to These Terms
We may update these Terms and Conditions from time to time. The latest version will be published on this page with the revised date.
Changes will generally apply to orders placed after the revised terms are published. Existing orders will be handled in accordance with applicable law and any specific agreement reached with the customer.
1.5. Order Acceptance
Submitting an order form constitutes a request to purchase a service. An order may require confirmation, payment verification, or additional information before work begins.
The customer is responsible for providing accurate contact information and sufficient details to process the request.
1.6. Service Availability
We may decline, suspend, or cancel an order when reasonably necessary, including where a service cannot be provided, required information is missing, payment cannot be verified, or there are reasonable concerns about fraud, security, or compliance with applicable law.
Any refund due will be determined in accordance with Section 4 and applicable law.
2. Customer Responsibilities
2.1. Account Ownership and Authorization
The customer confirms that they own the relevant Dota 2 or Steam account or have the necessary authorization to request services in relation to it.
The customer is responsible for ensuring that providing account access or other information to a third party is permitted under applicable platform rules and account terms.
2.2. Game Rules and Account Risks
The customer acknowledges that third-party boosting services may be restricted or prohibited under the applicable game rules or platform terms. Using such services may result in penalties, including matchmaking restrictions, account suspension, or bans.
MMRBooster.com does not control Valve Corporation’s enforcement decisions and cannot guarantee that an account will remain free from penalties or restrictions.
2.3. Account Security
The customer is responsible for maintaining the security of their Dota 2 and Steam accounts, associated email accounts, and authentication methods.
If account access is required for a service, the customer should provide only the information reasonably necessary to fulfill the order and review their security settings after the service is completed.
2.4. Communication
All order-related questions, changes, cancellation requests, and support inquiries must be submitted through the contact methods provided on MMRBooster.com.
Our website does not provide customer accounts or a customer dashboard. Customers should retain their order confirmation and relevant correspondence for reference.
2.5. Changes to an Order
Requests to change the service, target MMR, or other order details must be communicated to us as soon as possible.
We will confirm whether the requested changes can be accommodated and whether they affect the price, estimated completion time, or other service conditions.
2.6. Customer Conduct
Customers must not use our website or services for fraudulent, unlawful, abusive, or otherwise improper purposes.
We may suspend or cancel services in response to serious misconduct or misuse, subject to applicable law and any refund obligations.
3. Service Delivery
3.1. Processing and Completion
We will make reasonable efforts to deliver the service according to its description and the agreed requirements.
Completion times are estimates unless expressly stated otherwise. Delays may occur due to game maintenance, matchmaking conditions, technical issues, or other circumstances beyond our reasonable control.
3.2. Customer Cooperation
The customer agrees to provide necessary information and cooperation reasonably required to fulfill the order.
If the customer does not provide required information or becomes unavailable when their participation is necessary, service delivery may be delayed.
3.3. No Guarantee of Permanent Results
We do not guarantee that any MMR, rank, or other in-game result will remain unchanged after completion. Subsequent matches, game updates, matchmaking adjustments, or actions taken by the customer or third parties may affect the account.
4. Payments, Cancellations, and Refunds
4.1. Payment
The price of a service will be displayed on the website or otherwise communicated before the order is confirmed.
Payment must be made using an available payment method accepted by MMRBooster.com. Payments may be processed by third-party providers under their own terms and privacy policies.
4.2. Customer Cancellation
The customer may request cancellation at any time by contacting us through the methods provided on the website.
If work has already begun, any refund will take into account the portion of the service already completed, the applicable order terms, and mandatory consumer protection laws.
Where appropriate, the refundable amount may be calculated based on the portion of the purchased service that has not been completed.
4.3. Refund Eligibility
Refund requests are reviewed individually, taking into account the service description, progress already made, the reason for cancellation, and applicable law.
Where a service has not started, a refund may be available under the applicable cancellation terms. Where a service has been partially completed, a refund may be adjusted to reflect the portion already delivered.
Nothing in these Terms excludes a refund or other remedy required by applicable law.
4.4. Account Penalties
We cannot guarantee immunity from penalties imposed by Valve Corporation or other platform operators.
To the extent permitted by applicable law, we do not provide refunds solely because the game operator imposes an account penalty associated with the use of third-party boosting services. This provision does not exclude rights or remedies that cannot lawfully be waived.
4.5. Payment Disputes
If you have a concern about a payment or service, we encourage you to contact us first so that we can review the matter and attempt to resolve it.
Nothing in these Terms prevents customers from exercising legitimate dispute, chargeback, or consumer protection rights under applicable law or the rules of the relevant payment provider.
Customers must not knowingly submit false or fraudulent payment disputes.
4.6. Refund Processing
Approved refunds will be processed through the original payment method where reasonably possible, subject to the payment provider’s procedures and applicable law.
Processing times may depend on the payment provider or financial institution.
5. Intellectual Property
5.1. Website Content
Unless otherwise indicated, the text, design, branding, graphics, and other original materials created for MMRBooster.com are owned by us or used with appropriate authorization.
You may not reproduce, distribute, or commercially exploit our original website content without permission, except where permitted by applicable law.
5.2. Third-Party Intellectual Property
Dota 2, Steam, Valve Corporation, and their associated names, logos, characters, artwork, and other intellectual property belong to their respective rights holders.
MMRBooster.com does not claim ownership of third-party intellectual property and does not grant customers any rights to such intellectual property.
6. Disclaimer and Limitation of Liability
6.1. Website Availability
We make reasonable efforts to keep our website accessible and functional. However, we do not guarantee uninterrupted availability or that the website will always be free from errors, delays, or technical issues.
6.2. Third-Party Services
We are not responsible for outages, policy changes, enforcement decisions, or other actions taken by third-party platforms, payment providers, or internet service providers, except to the extent that liability cannot lawfully be excluded.
6.3. Limitation of Liability
To the fullest extent permitted by applicable law, MMRBooster.com will not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or services.
Nothing in these Terms excludes or limits liability for fraud, willful misconduct, or any other liability that cannot lawfully be excluded or limited. Nothing in these Terms limits mandatory consumer rights.
7. Privacy
Personal information submitted through our website or in communications with us is handled in accordance with our Privacy Policy.
8. Severability
If any provision of these Terms is found to be invalid or unenforceable under applicable law, the remaining provisions will continue to apply to the extent permitted by law.
Our failure to enforce a provision on one occasion does not necessarily constitute a waiver of our right to enforce it in the future.
9. Governing Law
These Terms and any dispute arising from the use of our website or services will be subject to applicable law.
Nothing in these Terms is intended to deprive consumers of mandatory protections available under the laws that apply to them.
10. Contact Us
If you have questions about these Terms and Conditions, an order, a cancellation, or a refund request, please contact us through our Contact Us page.
Please include sufficient order details to help us identify and review your request.